1. Return Timeframe All return requests must be initiated within 24 hours of successful delivery. No returns will be accepted after this window.
2. Return Condition Items must be returned in their original, unopened, sealed packaging (for non-defective returns). For defective/wrong items, we will arrange a free pickup from your address within our service communities. Customers are responsible for ensuring the item is in good condition during return transit.
3. Return for Late Delivery Compensation If your order exceeds our 30-minute delivery guarantee, we reserve the right to offer discretionary compensation (such as store credit, discount vouchers, or partial refunds) at our sole discretion. No automatic full refund or free order is guaranteed, and compensation terms are subject to our final decision.
4. Return Exclusions This policy supplements our Return And Refund Policy, and all exclusions outlined therein apply here.